FAQs

 

How does the Pix2arts platform work?

The Pix2arts platform is very simplejust upload your photo and one of our professional artists will paint it for you. We will ship your painting rolled/framed.

How much will a painting cost?

It depends on what you want us to paint for you.

It starts from $189 and we charge depending on the style and the number of figures in the painting and frame. When you upload your photo in the right category and pick your size, you will see the price immediately.

How long does shipping take?

Usually between 1328 days. In some countries, it takes a little longer.

 

Can I get my order rush shipped?

Not at this moment

  • I have a complex project that I couldn't find on your platform. Can you do it?

YES, WE CAN! There are no complicated jobs we can’t do. From the restoration of old photos to creating one painting from multiple photos to a crazy abstract print you havewe do it all!

Can I send a photo of myself & a pet?

Yes, you can. Please submit it under the People Portrait category as any image that contains at least one person should go here.    

Is there a minimum photo resolution I should use?

The higher the resolution, the better we can paint it for you. We recommend at least 499 x 499 pixels to make a clear print. The app will warn you if your pictures are smaller than that.

Can I use photos from my Facebook or Instagram?

Sure, You can use any print or photo you capture.

Do you ship internationally?

We ship to most countries around the world. You can choose your country from the drop-down menu when you enter your address!

What is your refund policy?

We have a 100% money-back guarantee policy. After receiving the painting, if you are not satisfied, you may return it to us in the original packaging within 30 days to get a full refund

What is your return policy?

You need to return the painting within 30 days from receiving it. Please contact us for the return address.

 

Do you offer frames?

Yes, we do framing. Our framing options are gallery wrap and black or white frame. If you do not order a frame, we will roll it safely in a tube and send it.

Why is the number of subjects limited for some sizes?

We want you to get the best quality art. The more faces you have in your photo, the bigger the size of the painting. You can always send us a specific size you are after and we will send the price accordingly.

Can I choose the background for my photo?

Yes, we have several different options for backgrounds. Simply upload your photo to start the process and you will find background options easily.

Contact us on +97297909830 Tel Aviv